FAQ
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We deliver to Delaware and Maryland on Tuesdays, Virginia on Wednesdays and D.C. on Thursdays. A full list of neighborhoods is available below! If your town is not on the list, but is within the general footprint, chances are almost 100% we can service your neighborhood. We always welcome any suggestions for new areas!
DELAWARE: Bethany, Dewey, Fenwick Island, Lewes, Milford, Milton, Ocean View, Rehoboth
MARYLAND: Annapolis, Arnold, Aspen Hill, City of Baltimore (the whole enchilada), Bethesda, Bowie, Cabin John, Catonsville, Cheverly, Chevy Chase, Clarksburg, College Park, Columbia, Crofton, Crownsville, Dundalk, Ellicott City, Gaithersburg, Germantown, Glen Burnie, Glen Echo, Greenbelt, Elkridge, Hyattsville, Kensington, Laurel, Montgomery Village, Mount Rainier, Pasadena, North Potomac, Odenton, Olney, Owings Mills, Potomac, Randallstown, Reisterstown, Rockville, Severna Park , Silver Spring, Takoma Park, Towson, Upper Marlboro, Wheaton
VIRGINIA: Alexandria, Aldie, Annandale, Arlington, Ashburn, Bailey's Crossroads, Brambleton, Burke, Centreville, Chantilly, Crystal City, Fairfax, Fairfax Station, Falls Church, Franconia, Great Falls, Herndon, Leesburg, Lorton, McLean, Manassas, Mount Vernon, Oakton, Potomac Falls, Reston, South Riding, Springfield, Sterling, Tysons Corner, Vienna, Woodbridge
Washington, D.C.: That was an easy one. ;)
Nope! There is never any obligation or commitment. Choose to receive our Organic, Mixed, or Local Farm Box Every Week or Every Other Week, or Build-Your-Own box for a specific date... it's totally up to you! All we ask is that if you need to cancel, you let us know by 9 p.m. two nights before your scheduled delivery (about 48 hours), so we can take you out of our routes and not prepare a box for you.
We encourage you to make substitutions for items that you would rather not receive. If there are any items that you never want to receive, you can note it in your customer profile and and we'll be sure not to deliver them ... ever. If you have not had a chance to make your substitution and there is a "never deliver" item on that week's list, we will make a substitution for you based on your past preferences.
In the nearly 25 years we've been doing this, we have not had more than a few casualties! If you are ordering meat or dairy items and won't be home to accept delivery, we do ask that you leave a cooler with ice packs or frozen water bottles. We'll place any items that need to be kept cold in your cooler. As always, if there is a problem with any of the items in your box, please let us know and we will make it right - either by crediting your account - or, if you prefer, delivering extra portions of a list item of your choosing with your next delivery.
Yes, we do! We ask that you please leave your flattened boxes (if you have only one you don't need to flatten it) for us on your next delivery day. Of course, if you have a need for it, feel free to keep it and use it! We also keep an inventory of boxes that are in pretty-good condition for any need of boxes you might have ... whether you are moving or just need some to pack up items to be donated.
